Shipping & Delivery Policy – INJA Wellness

Shipping & Delivery Policy

injawellness.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Saturday, Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost for domestic orders. In the case of international shipments, most pin codes would be serviceable, if not, our team will reach out to you and customise a solution based on the case.

How the delivery charge is calculated for multiple units?
The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.
Our prices are inclusive of all taxes.

How long does it take for an order to arrive?

  • For Domestic (India):
    Orders are dispatched within 24-48 hours or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 4-8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
  • For International (Rest of the World):
    Orders are dispatched within 24-48 hours or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 10-14 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if the product I received is in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-9324255569 (10am to 6pm IST) or email us at help@injawellness.com mentioning your Order ID. We will personally ensure that a brand-new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

 

Cart

No more products available for purchase

Your cart is currently empty.